Get in Touch

Contact Us

Send Us an Inquiry

Whether you're looking to source equipment, coordinate procurement, or register as a supplier — our team is ready to respond within one business day.

We respond within 1 business day

Email

info@merpac.id

General inquiries, procurement, and supplier registrations

Registered Office

Jakarta, Indonesia

Registered entity: Meridian Pacific Commercial

Business Hours

Monday – Friday

09:00 – 18:00 WIB (UTC+7)

We respond to urgent inquiries outside business hours where possible

Operational Regions

🌏 Southeast Asia

🇨🇳 East Asia (Sourcing)

🌍 Middle East & Central Asia

🌍 Africa

📍

Jakarta, Indonesia

Common Questions

Frequently Asked Questions

What is the typical lead time for equipment sourcing?

Lead times vary by equipment type and manufacturer. In-stock items can ship within 2–4 weeks. Custom-ordered machinery typically requires 6–12 weeks from order confirmation.

Do you supply to countries outside Southeast Asia?

Yes. We coordinate deliveries to Central Asia, the Middle East, and Africa. Our freight network covers major ports globally through our trusted logistics partners.

Can you source equipment not listed on your website?

Absolutely. Our website represents common categories, but we handle bespoke sourcing requests. Send us your specification and we'll assess sourcing options.

Do you offer pre-shipment inspection?

Yes. We can arrange third-party pre-shipment inspection through certified inspection companies for orders where this is required.

What payment terms do you accept?

We work on T/T (bank transfer) and Letter of Credit (L/C) terms. Payment terms are agreed on a per-transaction basis depending on order size and relationship.

I am a supplier — how do I register?

Visit our Supplier Portal page to complete the registration form. Our sourcing team reviews all submissions within 3–5 business days.